The RSS Commitment to Service
Rapid Security Solutions is a service
organization. Our confidence in our systems and the people
behind them is backed by a true Commitment to Service that
we've put in writing.
RSS gives every customer a:
- $500 Performance Warranty
- Service Guarantee
- False Alarm Guarantee
At RSS, our customers always come first and our goal is to exceed your expectations. Every day.
$500 Performance Warranty
If you suffer a loss pursuant to a forcible intrusion
that was not detected and reported by RSS, we'll cover your
loss up to $500.
This isn't insurance; it's in addition to any insurance you may have. It's just our way of assuring you that our service will deliver when needed. You can rest easy with RSS.
If your RSS system should require emergency service,
we'll have a service technician on-site within two hours. If
we do not respond within this time frame, we will pay you
$50.00 for your inconvenience.
If we are unable to repair your system, we will arrange and pay for on-site protection of your facility until the system is repaired, providing that the problem has not been caused by customer abuse, a lack of electricity or telephone service, fire, flood, or act of God beyond RSS's reasonable control.
False Alarm Guarantee
On occasion, you may be assessed false alarm fines. When that happens, if caused by the RSS system, RSS will either convince the authorities to waive the fine, or we will pay it ourselves directly.
Our Commitment to You
Our confidence in our systems and our people behind them is backed by a true Commitment to Service.
To get started, call us today toll-free at 877.449.7099 or click the link below for a free Security Assessment.
RSS is active in security industry issues and is a proud member of the following associations