RSS Customer Care

It's our mission to become your primary source for improving and enhancing the security of you, your family and your home and business. We strive to build long-term relationships with each and every one of our customers.

We can only accomplish our mission if you're happy with the products and services we provide to you . We ensure your happiness with Rapid Security Solutions by offering the highest levels of customer service supported by a 100% satisfaction guarantee!

Our Unconditional Guarantee

If, for any reason, you are not satisfied with the products or services we provide to you, we will give you a FULL refund, no questions asked. If you are unhappy with any resources or information we provide to you, we will continue to give you updated resources or information until you are satisfied.

How To Contact Us

We welcome your feedback, and a real person will carefully read your comments and respond back to you within 24 hours.

Use our feedback form to:

• Let us know your general questions, comments or suggestions
• Request a free Security System Assessment and Quote
• Schedule service or maintenance on your RSS security system

We can also be reached using the following methods:

Email:
customercare@rsecurity.net

Telephone:
(Monday-Friday, 8 AM - 5 PM EST)
Toll-Free 866.967.9997
Local 941.257.5017
Fax:
941.296.7304

Mail:
Rapid Security Solutions, LLC
Customer Care
4367 Independence Court
Sarasota, FL 34234