RSS Customer Care

It's our mission to become your primary source for improving and enhancing the security of you, your family and your home and business. We strive to build long-term relationships with each and every one of our customers.

We can only accomplish our mission if you're happy with the products and services we provide to you . We ensure your happiness with Rapid Security Solutions by offering the highest levels of customer service supported by a 100% satisfaction guarantee!

Our Unconditional Guarantee

If, for any reason, you are not satisfied with the products or services we provide to you, we will give you a FULL refund, no questions asked. If you are unhappy with any resources or information we provide to you, we will continue to give you updated resources or information until you are satisfied.

How To Contact Us

We welcome your feedback, and a real person will carefully read your comments and respond back to you within 24 hours.

Use our feedback form to:

  • Let us know your general questions, comments or suggestions
  • Request a free Security System Assessment and Quote
  • Schedule service or maintenance on your RSS security system

We can also be reached using the following methods:

Email:
customercare@rsecurity.net

Telephone:
(Monday-Friday, 8 AM - 5 PM EST)
Toll-Free 877.449.7099
Local 941.219.4190
Fax:
941.866.0439

Mail:
Rapid Security Solutions, LLC
Customer Care
1920 Northgate Blvd. # A-9
Sarasota, FL 34234

Our Commitment to You

Our confidence in our systems and our people behind them is backed by a true Commitment to Service.

To get started, call us today toll-free at 877.449.7099 or click the link below for a free Security Assessment.

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RSS is active in security industry issues and is a proud member of the following associations

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